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Vacature Education Support Representative - Amersfoort


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Amersfoort

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Education Support Representative

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Amersfoort

Werkzaamheden The position of Education Support Representative is a sales and technical support position within the Education Market Team in the Sales Department. Duties shall include all facets of customer service up to but not limited to, assist with incoming telephone calls, order processing, order tracking, calling Universities / High Education End Users and Education Resellers, maintaining accurate and current End Users / resellers notes pertaining to conversations, assist the Education Support Specialist as necessary, follow up. The Education Support will know the importance of S3 and Excellent customer service. This person must be detailed oriented, possess the ability to handle many simultaneous tasks, work efficiently with little supervision, have advanced computer skills, be willing to learn new processes and programs, be flexible with constantly changing priorities, have the ability to determine priorities and enjoy interacting with many people within the entire company. The position requires strong customer relations skills, excellent communications skills and the ability to work effectively within a team environment.
Vereist 2 to 3 years` experience in a support role with some exposure to inside sales Ability to respond to customer inquiries by researching status of orders for repair, return or servicing.
Excellent communication skills, (written, and verbal).
Strong attention to details, highly organized, computer literate Ability to work well in a fast-paced professional office environment.
Overig Het bedrijf zal kandidaten die roken niet uitnodigen voor een gesprek.
Dit in verband met hun non smoking policy
Uren per week 40



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